You Asked, We Answered

Please be sure to upload your artwork or use our brand-new online design tool!  Just use the search box or product finder to get every world-class marketing item you need, using your own custom artwork or design online. 

It's that easy!  Our extensive archive of tutorials and templates help ensure your work comes out perfect.

If you prefer, you can visit our in-store print shop staff in Sanford, FL and they will be more than happy to set up any artwork for you! We offer low-cost or even free setup fees on most items. You can a store associate at our Sanford location by calling (407) 688-8902 or you can just easily email your text and images to print@bcxpromotional.com and submit your print-ready artwork to us in a .PDF or .JPG format.

Please note that orders made in-store cannot be retrieved through your online account and store associates do not have access to orders and artwork submitted online.

I NEED A LOT OF HELP!   WHAT CAN I DO?

HOW LONG BEFORE MY ORDER IS READY?

Order turnaround times are dependent upon factors that are including but not limited to the product selected, finishing preferences and shipping options.  The average turnaround time for most products (excluding specialty items) is 5-7 business days including delivery.  Cutoff time for standard (non-rush) production inclusion is 10am EST. 

 

Click here to check your order history for real-time status (online print orders only!)

WHAT IS YOUR RETURN POLICY?

Due to our fast turnaround times, the custom nature of printing and time needed for file setup, all sales are final. If you made your purchase in-store and no longer need the item, and we advise that production has not yet started, then you may receive a store credit with no expiration date that is good toward any purchase.  No credit available for online purchases.

HOW DOES THE DESIGN PROCESS WORK?

WHICH PAYMENT METHODS DO YOU ACCEPT?

We Accept Cash, Check, All Major Credit/Debit Cards (Android Pay, Apple Pay & PayPal also accepted in-store)

WHICH PRODUCTS AND SERVICES DO YOU OFFER?

We are the premiere, full-service print shop, sign shop, promotional product and custom t-shirt provider born in Central Florida and servicing clients nationwide. Whether you are a business that needs printing such as flyers and top-quality business cards, signs & banners for an event or themed party, promotional products to advertise your brand, or custom shirts for your business and family, know that you can count on BCX Promotional to get you everything you need!  See what we're about, visit our homepage and check out our help center!

DO YOU OFFER ANY SPECIAL DEALS?

ABSOLUTELY!  Click here to sign up for our F.Y.I. Newsletter containing has special deals, coupons and product releases.  Check out our blog for exclusive coupon codes and great tips for managing your business.

Download our app today to get a free t-shirt!*

WHAT IS THE STATUS OF MY ONLINE ORDER?

Please click here to check the status of your order.  If you cannot find your order, please email support@bcxpromotional.com

CAN YOU TELL ME MORE ABOUT YOUR PRICING? 

Please note that you may be contacted if you place an order without including all options applicable to your artwork (for example, if you order a promotional item with a 1-color imprint but your artwork includes multiple colors.)  We reserve the right to cancel any orders for products that are showing incorrect prices listed due to any pricing or site errors.

 
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The only one-stop shop for print, signs, t-shirts & more.  Serving Sanford, Lake Mary, Deland, Longwood, Orlando and the United States - coast to coast!   

Locally owned & operated in Sanford, FL.

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